It’s because they didn’t realize that people use the back button.
Megan and I bought a Philips Sonicare set tonight at Target after taking back the camera that we bought the other night.
I went to register the product online so that we could extend our warranty by 6 months and get 15% off and free shipping from their website (like was promised on the insert in the box). First off, they didn’t have this model on the website so I spent a good 10 minutes trying to figure out how to register a product that doesn’t exist as far as the manufacturer is concerned.
Then I stumbled upon a SECOND registration site in the philips domain that not only didn’t need anything more than a “click the picture of your product and enter your personal details” but they kept giving me different codes for 15% off product & free shipping. They must have felt bad for not remembering they made my toothbrushes (they so nice).
So here’s the steps I took (complete with screenshots)
Choose to get 15% off & free shipping
Verify that you don’t want spam
See that you have a code for 15% off product and free shipping
Print the code (because we ALL have printers… i don’t)
Then press back… rinse/wash/repeat. Yeah… i’ve got enough. don’t need that one.
Update: Apparently their mail server is a bit slow… apparently I registered 8 times. Sweet!
